Overview

Position Title:  Client Solution Executive

Company: VMware

Location:Staines-upon-Thames, UK

Job Description

The world is changing fast and so is VMware. While we accelerate our transformation to cloud and SaaS and continue to grow we help our customers to enable digital innovation with multi cloud services for all apps. At the heart of everything we do at VMware lies the responsibility to guide our customers to success. That is what VMware’s Customer Success and Professional Services (CS/PS) team is about, making sure that our customers maximize the value they get from VMware solutions. Happy customers is what we want, we are customer obsessed.The Client Solution Executive (CSE) plays a key role in here: leading the development and sales of end-to-end CS and PS services plans that drive success and outcomes for our customers. You will work closely with our solution architects and account sales teams on our most strategic accounts and are the linking pin to the CS and PS delivery organization for the execution of your plan.

Responsibilities:

  • Understand and learn VMware’s proposition, solutions and our services portfolio
  • Understand and learn how we can develop, define and scope our services plans and proposals including our systems and processes to support these
  • Reaching out to customers to understand active opportunities and engagements where VMware CS/PS is or will be involved
  • Learn from you peers and develop for your own territory a focus plan to achieve service bookings and service execution targets
  • Qualify and update current pipeline for your territory, manage your forecast, also start working to create new opportunities

Requirements:

  • Applying our outcome-focused methodology for defining, implementing and adopting long-term solutions will help you achieve real business value for our customers. The CS/PS broad expertise and deep knowledge of VMware technology can help reduce risk and complexity. Our holistic approach addressing infrastructure, applications, and operating model helps minimize disruption and ensure predictable outcomes.
  • Strong communication skills/negotiation and Analytical skills
  • Proactively influencing and making and driving decisions while being resilient. Delivering within a time effective timeframe.
  • Must really want to work in a services & consulting business. This is very different to a generic software sales position.
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About VMware

Since our founding in 1998, our employees and partners have been behind the tech innovations transforming entire industries. Today, we continue to cultivate a culture of innovation where curiosity meets execution.