Overview

Position Title: Apprentice Pension Administrator

Company: Capita

Location: Southampton, UK

Job Description:

Capita are looking for hard-working, aspirational Apprentice Pension Administrators to join our Pension Solutions teams in permanent, predominantly home-based roles. As well as receiving a salary of £19,305 per year, you will also have the opportunity to begin your career in a wide-ranging, varied, and financially regulated sector.

As an Apprentice Pension Administrator at Capita, you’ll gain a Level 3 Business Associate diploma, and receive plenty of coaching, support and guidance as you learn and develop in the role. Upon starting your apprenticeship, you will receive 6 weeks of comprehensive training – during which annual leave will not be permitted – to bring you up to speed and enable you to hit the ground running.

Responsibilities:

  • Carrying out day-to-day administrative tasks
  • Making outbound calls to members, following up on any changes to records
  • Creating, and maintaining, accurate member records; and updating details efficiently
  • Taking inbound calls from members requesting information or guidance, when needed
  • Assisting the management team, where required

Requirements:

  • Someone with strong written and verbal communication skills
  • Someone who can work independently, and as part of a team
  • A positive attitude, and an eagerness to learn
  • A good telephone manner, and the ability to adapt your approach to different situations
  • The ability to learn how to use a range of IT software, including Microsoft Office

About Capita

Capita is a transformation and digital services business, delivering innovative solutions and simplifying the links between businesses and customers, governments and citizens.

We partner with clients to transform their businesses and services, taking on the complex and difficult things – so they don’t have to.

As part of the fabric of UK society, we’re helping millions of people every day.