Overview
Position Title: Customer Engineer
Company: Google
Location: High Wycombe, UK
Job Description
The Google Cloud Platform team helps customers transform and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Engineer, you will work directly with technical Sales teams as an enterprise database subject matter expert to differentiate and promote Google Cloud to our customers. You will help prospective customers and partners understand the power of Google Cloud, explaining technical features, helping customers design architectures, engage in proof of concepts, and troubleshoot potential roadblocks related to database and app migration and data back ends for new app development. Some travel may be required for this role, which will be defined during the hiring process.
Responsibilities:
- Challenge customers and peers to solve difficult problems with ambitious and novel solutions leveraging a sophisticated set of technical competences.
- Work directly with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.
- Manage the technical relationship with Google’s customers, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources.
- Work with teams to identify and qualify business opportunities, understand key customer technical objections, and develop strategy to resolve technical blockers.
Requirements:
- Experience as a technical sales engineer in a cloud computing environment.
- Experience with data migration strategies and moving large scale production systems.
- Bachelor’s degree in Computer Science, related field, or equivalent practical experience.
- Experience with database technologies, database management tools for backups, recovery, snapshot management, sharding, partitioning, and archiva.
About Google
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
