Overview

Position Title: Partner Engagement Manager

Company:  Google

Location:  Bedford, UK

Job Description

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.
As a Partner Engagement Manager (PEM), you will help shape the digital future of Google’s Channel Partners. You will use your consultative, cross-product technical and product expertise, and relationship building skills to become a trusted advisor, identifying Channel Partners’ needs and delivering custom technical solutions that help them grow their businesses and deliver value to merchants.

 

Responsibilities:

  • Advocate product features and assist clients in the adoption of products via upgrades and migrations to help them build long-term success. Provide documentation and technical guidance to ensure the technical success of clients’ integrations.
  • Manage business growth by ensuring high adoption/usage of Google and Shopping products in the market. Be the primary day-to-day technical contact for clients, providing prompt, professional consultative support and service to ensure a high level of customer satisfaction.
  • Lead product launches in region, including training for cross-functional teams where needed.
  • Partner with Sales and client facing teams to scope and collect client requirements, provide guidance on best practices, and apply technology and product knowledge.
  • Design and build innovative and scalable operations solutions using Google’s suite of internal platforms and technologies.

Requirements:

  • Experience in partner, stakeholder, and project management.
  • Experience working in the digital advertising industry or consulting in a technology related field.
  • Bachelor’s degree or equivalent practical experience.
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About Google

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.