Overview

Position Title: Brokerage Assistant

Company: JLL

Location: Boston, MA, US

Job Description

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Responsibilities:

  • for multiple managers to include calendar management, meeting planning on and off-site, coordinate conference calls, travel arrangements, and filing
  • Prepare documents including Proposals, Letters of Intent, lease documents, Confidentiality Agreements, Lease Abstracts, customer and prospect correspondence and presentations in a timely and accurate manner.
  • Participate in regular administrative and business unit meetings as requested to understand and facilitate client goals.
  • Provide support to broker team in various industry specific technology applications such as CRM, CoStar, and Aero.
  • Provide ad hoc reports and spreadsheets based on specialty requests by brokers
  • Maintain and manage contact databases in Aero/Spider, Outlook and Excel. Update and maintain company CRM database to track prospects, clients and deal information. Utilize our contact system to manage email blasts and campaigns
  • Perform various clerical duties including responding to/creating emails, photocopying, answering phones, and mailing documents.
  • Assist team with preparing and updating client-specific reports including Work In Progress reports
  • Assist and participate as needed for industry functions or client events.
  • Answer phones for senior team members

Requirements:

  • Bachelor’s Degree or commensurate experience preferred
  • Workplace experience- Minimum of 5 years in administrative support role and real estate background is preferred.
  • Advanced Microsoft Office and Adobe Creative Suite knowledge (Excel, Word, PowerPoint, and Outlook, Photoshop, InDesign, Illustrator and Acrobat).
  • Experience with commission calculations preferred.
  • Adaptability – Maintain effectiveness in varying environments, tasks and responsibilities, or with various types of people and preferences.
  • Planning and Organizing – ability to establish course of action to accomplish goals and evaluate results, develop schedules and task/people assignments, orchestrate multiple activities at once to accomplish goals, and use resources effectively and efficiently.
  • Customer Focus – dedicated to meeting the expectations and requirements of the external and internal customer, by acting with customer in mind, establishing and maintaining effective relationships with customers, and gaining their trust and respect.
  • Interpersonal Savvy – relate well to all kinds of people inside and outside of the organization with diplomacy and tact.
  • Quick Learner – ability to learn quickly when faced with new problems and challenges.
  • Professionalism – Able to perform administrative duties specific to business units and maintain a high level of professionalism and integrity as a team player across the organization and possess the ability to work for and communicate in various forms with peers, multiple level managers, supervisors, external clients and vendors with minimal daily supervision.
  • Confidentiality – Assert discretion and professionalism when given access to confidential and / or private information.
  • Self Starter – able to start and complete projects independently.
  • Proactive – enable brokers to focus on revenue generating tasks by efficiently handling team operations.
  • Time Management – use time effectively and efficiently.
  • Written/Oral communications – ability to speak and write clearly and concisely.

About JLL

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.