Overview

Position Title: Customer Service Desk Assistant

Company: Tesco
Location: Borehamwood, UK

Job Description:

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.

Responsibilities:

  • Serving customers on our checkouts ensuring they receive an easy, seamless and personalised experience
  • Championing the reduction of food waste
  • Replenishing products within my store
  • Delivering department routines
  • Following company policies and adhering to health and safety guidelines
  • Manually condensing stock and handling products with care to maintain product quality
  • Being knowledgeable about the products and services in my store and helping customers by giving great natural service

Requirements:

  • To take the initiative and make decisions that are right for our customers
  • Work well within a team and communicate effectively and openly with others
  • A passion for delivering great service, greeting customers with a smile and serving them with pride
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success
  • The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip