Overview
Position Title: Administrator
Company: WTW
Location: Saint Merryn, UK
Job Description:
A fantastic opportunity for a candidate at any level of their career to join WTW, one of the leading Third Party Administrators, as Pension Administrator. This is a challenging and rewarding role, drawing on and further developing team working, mathematical and customer service skills. Day to day responsibilities include the administration of occupational pension schemes, dealing with new joiners, leavers, retirees and calculating renewals and member contributions.
Responsibilities:
- Assist the wider team in more complex / project work when required.
- Monitor own workflow to ensure service levels are achieved.
- Help to provide an efficient, professional service to meet all client/members’ needs and to promote the Willis Towers Watson brand.
- Continuously seek to identify areas where the service to clients/members could be improved and communicate to the Senior Administrator / Team Leader.
- Develop knowledge of clients’ pension schemes.
- Accurately perform manual calculations.
Requirements:
- Customer and quality focussed.
- Able to work well under pressure and meet targets.
- Able to work to a high level of accuracy.
- Interpersonal skills to include good written and verbal communication.
- Computer literate.
