Overview
Position Title: Team Leader
Company: WTW
Location: Hadleigh, UK
Job Description:
Managing a team of Administrators, you will be responsible for providing a professional, high quality service to our Clients and their members, managed through a rolling schedule of objectives and developing your team. If you are ambitious, self-driven, a people person and have a can-do attitude you will fit well within our busy working environment. If you want to enhance your career within an exciting business, we would invite you to apply for this role today.
Responsibilities:
- Drive best practice and identify continuous improvements.
- Support and develop our client relationships as appropriate.
- Active involvement in recruitment and selection of colleagues.
- High level of professionalism internally and with clients to promote our brand.
- Take ownership and accountability and monitor work allocation to ensure service level is achieved.
- Lead the more complex/project work as required.
- Coach, mentor and drive colleague training, development and team performance.
- Ensure client work is undertaken on time whilst adhering to our quality standards.
Requirements:
- Progression in PMI qualification desirable.
- Computer literate.
- Strong time management skills and the ability to organize and prioritise your tasks and those of your team.
- Take pride in your work with accuracy and adherence to a high level of quality being paramount.
- Interpersonal skills to include excellent written and verbal communication.
